Quality & safety

The further development of our quality is a central concern of all employees of the Department of Neurosurgery. We are committed to offering our patients the best possible diagnostics and treatment. Our quality and safety management provides the optimal framework for this and is a guarantee for excellent work quality as well as the constant review and improvement of our work processes and services. 

1. Standardized quality assurance and error control

Our certifications

Certifications by external bodies are an important guarantee of high-quality treatment and patient safety in a clinic. They confirm that medical procedures, treatment standards and safety measures are regularly reviewed and optimized according to the latest scientific findings. For patients, this means confidence in quality-assured care at the highest level.

The Brain Tumor Center (Neuro-Oncology Center) of the Inselspital, under the direction of the Neurosurgery Department, has been certified according to the criteria of ISO 9001:2015 (“Quality Management Systems – Requirements”) and the German Cancer Society since 2016. The certification is regularly reviewed and renewed through internal and external audits. This is how we ensure that patients with brain tumors or brain metastases always receive the best treatment currently available – whether according to recognized guidelines and international standards or new alternative methods.

ClarCert certificate

ClarCert GmbH is an independent certification body accredited by the German Accreditation Body (DAkkS). It offers certifications in accordance with the internationally established requirements of ISO 9001.

Neuro-oncology center certificate ISO 9001:2015 (PDF) (German language)

German Cancer Society certificate

Certification by the German Cancer Society (DKG) as a neuro-oncology center is intended to improve the care of oncological patients and guarantee a high standard of quality in oncological treatment.

Neuro-oncology center certificate (PDF) (German language)

Standardized processes

Standardized processes are crucial for the quality and safety of a clinic, as they create clear structures and processes that minimize sources of error and ensure a consistently high quality of treatment. They also enable reliable patient safety through consistent implementation of proven standards. These include preoperative checklists, an intraoperative time-out protocol, efficient handover protocols, and our own OPTIMISST tumor protocol.

Ombuds office

The ombuds office at the Inselspital is available to all patients and relatives of the Insel Gruppe as a neutral point of contact and mediation in the event of conflicts, misunderstandings and complaints in connection with their hospital stay, free of charge. Patients will find a sympathetic ear at the ombuds office, quickly and without red tape.

Critical Incident Reporting System (CIRS)

A Critical Incident Reporting System (CIRS) enables the anonymous reporting of critical near-miss incidents. It helps to learn from such near-misses and actively supports error prevention. The Insel Gruppe is part of CIRRNET (Critical Incident Reporting and Reacting Networking Group), a national network that enables the anonymized sharing and evaluation of local CIRS reports. The Insel Gruppe's patient safety program is based on the recommendations of the “Swiss Patient Safety Foundation”.

2. Professional expertise

Professional expertise is crucial for the quality of a neurosurgical clinic, as complex procedures require the utmost precision and in-depth knowledge. Experienced specialists ensure safe treatment, optimal results and continuous development of the latest therapeutic methods.

Safety through experience

> 1700
case discussions in the brain tumor board per year
> 2300
operations in neurosurgery per year
> 6400
total operations with neuromonitoring

Professional exchange and interdisciplinary therapy

At Inselspital, we have numerous contacts available for interdisciplinary assessments. We work closely with the anaesthesia, intensive care, endocrinology, orthopaedics, neuroradiology and neurology departments on a daily basis to provide diagnostics, surgery and follow-up care. And as a university hospital, we can also draw on a large number of renowned physicians and the expertise of highly specialized other disciplines in special situations or for rare diseases.

Education and training

For the past four years, the Department of Neurosurgery has been certified as a training center by the Swiss Institute for Medical Education (SIWF) and recognized as a category A training center.

At our clinic, we offer 14 specialist and 2 non-specialist training positions, as well as 3 research positions. Trainees are initially supervised by a tutor (senior physician) and an assistant physician. For career planning, a mentor can be selected to match personal goals.

SIWF register entry

Clinical research

Through its innovative research, the Department of Neurosurgery ensures that medical treatments and interventions are always based on the latest scientific findings.

2
inventions that have changed neurosurgery *
70
research publications in 2024 **
2
projects currently supported by the Swiss National Science Foundation ***

* Inventions: Prof. Andreas Raabe, together with Prof. Kathleen Seidel, has invented a new continuous monitoring method for brain tumor surgery. He has also introduced microscope-integrated videoangiography into neurosurgery for the treatment of aneurysms and vascular malformations.

** Publications of the Department of Neurosurgery

*** Current SNF projects:

Quality in clinical studies: Good Clinical Practice (GCP)

At our clinic, all doctors and research staff involved in clinical trials have a Good Clinical Practice certificate.

Good Clinical Practice is an internationally recognized ethical and scientific standard for the planning, conduct, documentation and reporting of clinical trials on humans. It serves to protect and ensure the safety of study participants in accordance with the Declaration of Helsinki and guarantees the quality and credibility of the data collected.

ICH Principles of Good Clinical Practice (German language)

3. Cutting-edge equipment and innovative technological processes

In neurosurgery, state-of-the-art technological equipment and innovative surgical procedures enable the highest precision and safety during surgery. They help to minimize the risk of complications, shorten recovery times for patients and achieve optimal treatment outcomes.

Modern preoperative diagnostics

Modern preoperative diagnostics are crucial in brain surgery because they enable precise planning of the procedure and provide important information about the location, extent and functionality of the affected area of the brain. The methods we use include navigated transcranial magnetic stimulation and the visualization of brain fiber tracts in a process known as fiber tracking.

Intraoperative imaging

In our high-precision operating room, it is possible to perform imaging during surgery. This provides precise information about the anatomy and the progress of the procedure during the operation. Residual tumors or misalignments can be detected and corrected at an early stage, increasing accuracy, reducing complications and optimizing the treatment outcome.

Intraoperative imaging

Intraoperative neuromonitoring

Our intraoperative neuromonitoring combines the latest technology with expert knowledge to significantly increase patient safety during operations on the brain or spinal cord. By combining monitoring methods (monitoring) and localization methods (mapping), postoperative deficits such as paralysis can be significantly reduced in our patients. Our Department of Neurosurgery is a specialized center for this type of surgery.

Intraoperative neuromonitoring

4. Specialized and individual care

9.0 out of 10
top rating in recommendation by our patients
3
pain nurses specializing in pain management
6
specialized nurses accompany you through difficult times

Dedicated medical teams

The dedicated assignment of our senior consultants and attending physicians to specialized teams ensures a high level of expertise, continuous care, and well-coordinated processes, significantly enhancing treatment quality and patient safety.

Advanced Practice Nurse (APN)

Our 6 Advanced Practice Nurses (APNs) take on advanced nursing responsibilities that go beyond traditional care. They specialize in managing complex clinical situations, provide guidance to patients and their families, support interdisciplinary teams, and contribute to the development of quality standards in nursing. Through their expertise, they promote evidence-based nursing practices and enhance patient care.

Pain Nurse

Our 3 Pain Nurses specialize in pain management, supporting patients through targeted pain assessment, treatment, and counseling to improve their quality of life.

High nurse-to-patient ratio

Our high nurse-to-patient ratio, aligned with Swiss standards, ensures that more nursing professionals care for fewer patients, enabling more intensive and individualized support.

Optimal postoperative care

Optimal postoperative care in our neurosurgery department includes meticulous monitoring and close medical supervision during the critical phases of recovery. Intensive observation is particularly crucial in the first hours and days following surgery to detect complications such as bleeding, infections, or neurological deterioration early and take immediate action. This close monitoring plays a vital role in ensuring a successful recovery and minimizing risks.

Intermediate care unit (Neuro-IMC)